The Club informs that, starting from 18.00 CET on Friday 10 December TILL 23.00 CET on Sunday 12 December, you can request a refund for the unused tickets for the match Atalanta-Villarreal that was rescheduled due to snow.

It will be possible to obtain a refund of the price of the ticket (excluding Vivaticket service fee) that was purchased online or in the Vivaticket points of sale, following the procedure indicated here.

The only code you will have to insert in order to complete the procedure correctly is a fiscal seal, which is the alphanumeric sequence placed after the caption “S.F.”.

ATTENTION: in case the ticket was purchased by deducting the credit from the Refund Voucher for the 2019/20 season tickets, the refund will be granted in cash, while the transfer of the refund onto the Refund Voucher will not be possible.