2019/20 SEASON TICKET REFUND VOUCHER
All fans owning a voucher for the 2019/20 season ticket refund will be able to use it to purchase tickets also in the name of other people, as long as they use the same Vivaticket account from which the voucher was requested. The voucher can be therefore used exclusively to buy tickets online, it cannot be used at the Vivaticket points of sale.
To use the credit, you will simply have to enter the VOUCHER CODE that is indicated on the pdf of the Voucher itself while purchasing.
For further information, you can check the page here.
Here is all the useful information on how to:
– purchase tickets
– change the name of the ticket holder
to attend Atalanta-Villarreal, the fixture that was originally scheduled for Wednesday 8 December at 21 CET and was postponed to Thursday 9 December with kick-off at 19 CET due to snow.
HOW TO BUY IN THE GENERAL SALE
Tickets that are still available can be purchased:
– at the authorised Vivaticket points of sale in Italy (to see which is the closest to you click here) in print@home mode;
IMPORTANT: you cannot use the 2019/20 season ticket refund voucher at the Vivaticket sales points.
– online on the website https://atalanta.vivaticket.it/ in print@home mode;
– at the ticket office in Viale Giulio Cesare, which will be open exclusively on the match day (Wednesday 8 December) from 18 CET for the sale of tickets that are still available.
– at the ticket office in Viale Giulio Cesare which will be open exclusively on matchday (Thursday 9 December) from 16.30 CET to sell the tickets that are still available.
Each buyer can purchase up to a maximum of 4 tickets in total.
TICKETS CANNOT BE UPLOADED ONTO THE DEA CARD.
| 2019/20 SERIE A SEASON TICKETS' HOLDERS PRIVATE SALE | 2019/20 SERIE A SEASON TICKETS' HOLDERS PRIVATE SALE | GENERAL SALE | GENERAL SALE | |
| SECTOR | FULL RATE | REDUCED* | FULL RATE | DEA CARD REDUCED RATE |
| Curva Sud Morosini | € 22 | € 18 | € 45 | € 40 |
| Distinti Sud | € 22 | € 18 | € 45 | € 40 |
| Curva Nord Pisani | € 24 | € 20 | € 48 | € 40 |
| Tribuna Rinascimento scoperta | € 40 | € 30 | € 180 | € 95 |
| Tribuna Rinascimento coperta | € 75 | € 50 | € 250 | € 130 |
| Tribuna Centrale | € 180 | ND | € 380 | € 250 |
| Tribuna d'Onore Nerazzurra | ND | ND | ND | ND |
CHANGE OF NAME OF THE TICKET HOLDER
The supporters who, due to the change of date and time of the match, will not be able to attend the event, can transfer the tickets to third parties by changing the name of the holder (Card User Change) at the following link: https://atalanta.vivaticket.it/index.php?nvpg[sellshow]&cmd=ShowChangeTicketEventList.
Tickets can be transferred to anyone, regardless of the rate selected at the point of purchase.
VIALE GIULIO CESARE TICKET OFFICE
The ticket office in Viale Giulio Cesare will be open from 16:30 CET on Thursday 9 December, on the day of the rescheduled fixture, for:
– assistance in case of malfunction of the print@home ticket;
– sale of tickets that are still available.
HOW TO ACCESS THE GEWISS STADIUM
As per current government guidelines, access will be allowed to a maximum number of spectators equal to 75% of the Gewiss Stadium capacity; all ticket holders must have THE REINFORCED GREEN PASS (the reinforced version of the Covid-19 certificate), which is issued after completing the vaccination cycle or after recovering from Covid-19, except for the exemptions provided for by the legislation, to be shown for verification at the pre-filtering areas of the purchased sector, together with a valid document and the ticket itself (physical).
For all information on the “Green Pass” certification, refer to the Italian Government website.
WARNING: Green Pass certificates that were generated by undergoing a molecular test or a rapid antigen-test with a negative SARS-CoV-2 virus result will not be considered valid.
All fans entering the Gewiss Stadium, including children of any age, must have a valid ticket to access the facility.
Due to the controls provided for by the current regulations, it is recommended to arrive well in advance at the entrance of the purchased stand of the Gewiss Stadium.
GOLDEN RULES
We remind all ticket holders that:
– the opening of the gates will take place approximately two hours before the start of the match.
– It is advisable to reach the entrance indicated on your ticket well in advance of the start of the event. This is to avoid long queues and gatherings that could originate from the mandatory control operations in the pre-filtering areas of the Gewiss Stadium.
– It is mandatory to wear a mask during the entire course of the event.
– Each holder must stay in the seat allocated at the time of purchase and shown on the ticket.
– There will be NO facility to carry out a quick antigen swab on the match day.
Access to the Gewiss Stadium will be allowed only to fans in possession of:
– Print@home ticket printed in A4 format;
– COVID-19 green certification (reinforced Green Pass) issued after vaccination or recovery from Covid-19;
– Valid identity document.
Finally, it should be noted that as currently required by the legislation in force, children under the age of 12 fall into the category of subjects exempt from Green Certification (https://www.dgc.gov.it/web/faq.html)
For any doubts, refer to the FAQs or contact our ticketing staff.
