2019/20 SEASON TICKET HOLDERS REFUND

2019/2020 SEASON TICKETS REFUND FOR THE MATCHES HELD BEHIND CLOSED DOORS

According to the Art. 216, paragraph 4 of the Law 17/07/2020, No. 77, converting the Law Decree 19/05/2020, No. 34, the so called “Relaunch Decree”, the Club informs that all the holders of Atalanta’s 2019-2020 Serie A TIM season tickets for home matches were able to request a voucher reimbursement – of equal value – for each postponed match that was successively held behind closed doors, according to the Governmental Authorities’ dispositions aimed at containing the Covid-19 pandemic.

THE REIMBURSEMENT MOTION

The requests for the issue of the voucher could have been made from 14 September to 14 October, inclusive, through the appropriate platform at the link https://atalanta.vivaticket.it/ita/voucher only.
The reimbursement voucher was provided for both types of 2019-2020 season tickets:
1) digital tickets (uploaded onto the Dea Card)
2) traditional season tickets (released from the Dea Card).

HOW TO USE THE REFUND VOUCHER

The voucher:
• has a value calculated in proportion to the original season ticket, excluding service fees;
• can be used through online channels only, for the purchase of season tickets and tickets organized by Atalanta, without any restrictions on the names of the holders.
• can be spent in several times (for the purchase of regular tickets/season) until exhaustion of all the credit.
• is valid for 18 months from the issue. If the voucher credit is not entirely spent within its expiration date, it will not be possible to refund the remaining amount.
• CAN’T be used at the Vivaticket points of sale;
• CAN’T be cancelled once requested.

atalanta