According to the Art. 216, paragraph 4 of the Law 17/07/2020, No. 77, converting the Law Decree 19/05/2020, No. 34, the so called “Relaunch Decree”, the Club informs that all the holders of Atalanta’s 2019-2020 Serie A TIM season tickets for home matches were able to request a voucher reimbursement – of equal value – for each postponed match that was successively held behind closed doors, according to the Governmental Authorities’ dispositions aimed at containing the Covid-19 pandemic.

The requests for the issue of the voucher could have been made from 14 September to 14 October included through the appropriate platform at the link https://atalanta.vivaticket.it/ita/voucher only.
The reimbursement voucher was provided for both types of 2019-2020 season tickets:
1) digital tickets (uploaded onto the Dea Card)
2) traditional season tickets (released from the Dea Card).

The voucher:
• has a value that is proportionate to the original season ticket, excluding service fees;
• can be used through online channels only, for the purchase of season tickets and tickets to matches organized by Atalanta, without any restrictions on the names of the holders.
• can be spent at different times (for the purchase of regular and season tickets) until exhaustion of all the credit.
• is valid for 36 months from the date of issue. If the voucher credit is not entirely spent within its expiration date, it will not be possible to refund the remaining amount.
• CAN NOT be used at the Vivaticket points of sale;
• CAN NOT be cancelled once requested.